Terms & Conditions
Welcome to the website for Direct Mini Mix Limited.
By using this website, you agree to comply with the following terms and conditions of use. Our terms and conditions along with our privacy policy dictate the relationship between Direct Mini Mix Limited and you in relation to this website. Should you disagree with our terms and conditions, please desist from using our website immediately.
The term ‘Direct Mini Mix Limited’ or ‘us’ or ‘we’ refers to the owner of the website, and our registered office. ‘You’ relates to the visitor or user of our website.
By using this site, you agree to the following terms of use:
All information and content listed on this website is for general information use only. It is subject to change at any given time without prior notice.
We use cookies on this website to monitor the browsing preferences of visitors/users. If you agree to cookies being stored, the information may be stored by our company for external third-parties use.
We or any related third parties do not give any guarantee or warranty with regards to the performance, exactness, accuracy, appropriateness of the resources or materials offered on this website for any specific reason.
By using this website, you accept that materials and information may occasionally be inaccurate or contain errors of which we exclude liability for said errors or inaccuracies to the fullest extent permitted by law.
By using materials or information sourced from this website will be at your risk for which Direct Mini Mix Limited is not liable. It will be your responsibility to make sure that information, services, products offered by Direct Mini Mix Limited via our website meets your needs.
All materials on this website are either owned or licensed to Direct Mini Mix Limited. Said materials includes but is not limited to graphics, appearance, design, and layout. Reproduction of said materials is strictly prohibited unless this is in relation with a notice of copyright that forms part of these terms and conditions.
All trademarks that are reproduced in/on this website, which are not the property of Direct Mini Mix Limited, or licensed to the operator, are acknowledged on the website. Any unauthorised use of this website may be a criminal offence and/or may give claim for damages.
At Direct Mini Mix Limited, we may place external third-party links on our website which are provided for the convenience and benefit of the user. Said links does not show an endorsement of THE BUSINESS of said website(s). We do not accept responsibility for the content of these third-party linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Cancellation & Rearrangement Policy
1. General
Any cancellation or rearrangement of an order by the Customer shall be subject to charges reflecting costs incurred, loss of business, and operational impact.
2. Notice Periods & Charges
The following standard charges shall apply:
Less than 24–48 hours’ notice prior to the estimated delivery time: £200.00 + VAT
Same-day cancellation: £350.00 + VAT call-out charge
Multiple vehicle orders (2 or more) cancelled on the day of delivery: Charged at the full value of the total order
3. Aggregates (Low-Value Orders)
Any aggregate order with a total value of £100.00 or less will be charged at full order value + VAT if cancelled or re-arranged.
4. Scope of Application
These charges apply to all services including, but not limited to:
- Concrete supply
- Volumetric concrete services
- Concrete pumping
- Screed
- Aggregate deliveries
5. Recovery of Costs
In addition to the above, the Company reserves the right to recover any reasonable costs, expenses, or losses incurred as a direct result of cancellation or rearrangement, where applicable.
6. Acceptance
By placing an order, the Customer acknowledges and agrees to these cancellation terms, which are confirmed at the time of booking.